FAQ

IS CBD CONSIDERED A DRUG?

CBD does not have the same psychoactivity as THC. CBD has already been cleared by the WORLD HEALTH ORGANIZATION (WHO) as having no potential for abuse or harm.

IS CBD ADDICTIVE?

The simple explanation is NO. At the molecular level, CBD is neither addictive, nor does it produce the so-called “stoned” effect that THC does.

WHAT IS THE DIFFERENCE BETWEEN THE WOMEN’S AND MEN’S DEODORANTS?

The only difference between our men’s and women’s deodorants are the terpenes that are infused in each product. Both have the same delicious and creamy effective CBD infused formula.

WHERE IS IT MADE?

All of our manufacturing facilities are in the United States.

SHIPPING INQUIRIES

HOW MUCH IS SHIPPING? (FREE!)

Shipping is free on all orders to the United States. We also offer expedited shipping within the United States for $10.

CAN I EXPEDITE MY ORDER?

Yes! We offer UPS 2 Day Shipping within the United States for $10. This allows for you to receive your package within 2 business days after it is shipped.

WHAT IS YOUR RETURN AND EXCHANGE POLICY?

We love our deodorants and we think you will too. We are a small batch, hand poured company, therefore we cannot except returns at this time. However, we want you to have the best experience possible with our company. If you are not happy with our product, then we are not happy with ourselves. Please contact us within 14 days of your purchase.

HOW CAN I TRACK MY ORDER?

You can track your order with the order number provided in your confirmation email. Please note that it often takes the service carrier 24-48 hours to scan a package and then update the tracking information within their system. You will be able to see an update in our system within 2 business days of shipment.

HOW LONG WILL IT TAKE TO GET MY PACKAGE?

We ship out all orders within 1-2 business days within the United States. Your package will arrive 3-7 days after shipping. If you purchase expedited shipping, your package will arrive 2 business days after it is shipped. Currently we do not ship outside of the U.S. Once shipped, your package will arrive 7-12 days after shipping. If you purchase expedited shipping, your package will arrive faster.

OUR VALUES

We pledge our products are free of heavy chemicals. Instead, we use ingredients you can trust and understand, we believe in transparency of all our ingredients. Every product we design for our customers are thoughtfully formulated with respect and integrity to keep you happy, healthy and body confident. If you have concerns or question we are here to listen. Unfortunately, there are companies that are not being cautious or are misleading about the quality and dosing of their CBD infused products. These companies are worried about their bottom line, money. By choosing cheaper CBD products from a company that does not display appropriate dosing information, may have lower purity standards, or they may be under dosing their products.

For any further questions or to speak to an PhatLip team member directly, please email: info@phatlip.com